ISORG Group Mini-Research Project

The company has been lauded by the industry and the press as a model for online investing including being named Best Online Broker by Barron's in four of the last five years¹.

optionsXpress is determined to constantly push this unique and powerful investing experience even further, and to build upon their remarkable successes through consistently delivering:

• An award-winning trading platform¹ – a one-stop destination for competitive stock, options and futures trading execution.
• Practical, on-demand investing education.
• Powerful, state-of-the-art analytical tools for enhanced evaluation.
• Excellent, attentive customer service, available when you need it

Their US headquarters address is:

311 W. Monroe Street, Suite 1000

CHicago, Illinois 60606

Tel: (312)630-3300 | (888) 280-8020

Fax: (312) 629-5256

The optionsXpress Singapore address is:

3 Pickering Street
#02-51 Nankin Row
China Square Central
Singapore 048660

Background of Research:

This research is carried out in conjunction with the recommendations of the UOL-ISORG study guide. The aim of this research is to investigate into the nature and operations of one e-commerce transaction broker website, which allows us to have a clearer picture and deeper understanding of the industry. A transaction broker acts as an agent between a business and consumer, and earns commission for every successful transaction.