optionsXpress took the following steps to ensure that every online trader's personal information is secure:
- personal and contact information that optionsXpress Collect
- information collected is compliant with U.S. regulatory guidelines
- information is used to manage user's account, complete business and contact user about their account and the various services that optionsXpress offer
- Supplementation of Information
- optionsXpress supply the information received to third-party sources, eg to verify a customer's identity
- Before using personal information for this purpose, the third party must agree that it will not share or sell the information provided to other third partie
- Sharing
- do not sell customer (current or former) information to third-parties
- Any information shared is done to fulfill legal and regulatory requirements or to provide users with the products and services requested
- when optionsXpress supply personal information to outside firms, optionsXpress requires that the information be kept confidential
- purpose of sharing:
- as part of normal business operations
- custodial
- legal
- regulatory purposes required by optionsXpress service partners
- the Internal Revenue Service
- the Securities and Exchange Commission
- other regulatory and government entities
- affiliates and subsidiaries of optionsXpress Holdings, Inc.
- third parties that send communications to their own lists on optionsXpress behalf to those customers who have elected to receive such communications
- retain a service to contact opt-in customers on optionsXpress behalf to perform analyses of user's satisfaction with optionsXpress
- share limited demographic and non-personally identifiable information with third-parties to assist with business and marketing analysis
- invite customers to participate in offers that require them to share their contact information with outside firms
- optionsXpress may purchase or receive non-customers lists but optionsXpress do not redistribute such lists
